Ulta Beauty

I went shopping here with my mother a few days ago and was helped out by Jenna. My mother needed essentially a whole new makeup collection, and even with a limited budget, Jenna was able to help her out and find us everything we needed. She was very patient and understanding, especially considering the staff was quite short that day. I hope management takes this review into consideration :)

Okay i cannot say enough good things about Jamie that did my hair!!! I have never been able to manage my curly hair or make it look good, especially short. I came in with a bleached, dried out mess, and she trimmed me all up and taught me how to manage my curly hair in a very low maintenance way and I seriously could cry I'm so happy with it! She also was just a genuinely sweet and funny person and made me feel so at ease and I literally never wanna go anywhere else.

Asked if they could price match with their online sale because the counts were off. Online it stated 2 and in store they had 3 which I needed 3. They said because it was on sale I could only get a “certain limit” which is why it was only allowing two. Even though It stated online that there was only two available. They proceeded to tell me that I would have to do two separate online orders in order to get the 3 (although it only showed 2 in stock online). They ended up holding my items for the online order. As I did my online order for the two that showed in stock I received an email that my order was cancelled because they were “sold out”. I went back to the store and they had my items up front.. I ended up having to purchase them at full price after 1) they recommended I do an online order to get the sale price 2) they said they would hold my items for the online order.