Windermere Nails & Spa

My wife went here to get her nails done and had absolutely horrendous service. They stayed late after the time of closing and still the lady couldn’t get it right. After the appointment we called in to get a refund for the nails And during the phone call the representative, or whoever we spoke to on the phone decided to gaslight my wife into making it her problem that she didn’t tell them when she did multiple times that it was wrong. Also, the representative kept telling her to come back in and fix it come back in and fix it and it’s an hour away we can’t find time to drive it. The lady kept making it my wife’s problem telling her she was wrong, telling her that it was her fault that the nails were wrong, telling her that everything was her fault. She was there for a wedding spa day to get her nails done and everything else and came back with a very negative experience and it ruined her nails. The technician was trying to paint on her fingers with nail polish, and on top of that they

It's been almost a year since I started getting my nails done by Helen, and I've always had a fantastic experience. Not only do I feel comfortable and welcomed, but she is also incredible at what she does and helps me to get the most beautiful nails ever!!! These are just a few examples of what she has done for me, and that's why I'll keep coming back to her to do my nails!!

Very nice staff and they do good nails but they tell you one thing and then when you get to the register it’s different. I was told the colors I was given was dip powder but then when I got to the register they said it was acrylic power which was way more than regular dip that I wanted. Got plain short almond nails with one sticker on each hand and it was $70. I’ve been going here on and off for years but the way they overcharge even for shape now, not sure I will go back. Thumb was cut, this set was not worth that amount.