Ulta Beauty

Everyone here is so sweet and service is great. I asked where my cashier got her Ariana Grande lanyard because I thought it was adorable and she gave me hers!! Thank you Montana you’re so sweet and the lanyard is on my keychain now ????????

Couldn’t pay me to go back. Twice now my wife has asked a girl named Myah for help and both times she was horribly rude. This time she insinuated that nothing would suit my wife because she’s ugly or something and she should just leave. She left in tears. Worst customer service experience of our lives. Thank goodness Sephora is next door now.

I had an appointment to get my makeup done at 1pm. I checked in at 12:53. I was told they would bring me back shortly. I left at 1:25. There was no communication that they were running behind or even a time estimate. There were people walking in with fast food, standing around the counters just staring and chit chatting. Very disappointed, as this was for my own baby shower. Just went home and did my own makeup. I was not about to be late to my own shower. I will not be back. Sad, pathetic store.