The Nail Retreat

They were super nice but I ended up walking out with 7 fingers bleeding, I’ve never had my cuticles cut so bad. I got a small design and it took about 45 minutes which I wasn’t expecting and I wouldn’t have gone if I’d known they couldn’t do it.

I've had work done here before and it was alright. Today I booked a deluxe pedicure to treat myself. I should have saved my time and money because it was stressful. The girl was talking to me almost the entire time I was there. I was polite but did not want to have small talk, I wanted to relax. At one point I said to her "I'm taking a mental break and enjoying my phone" but that did not stop her. She kept forcing small talk because she knew we'd gotten off to a bad start. She asked me if I wanted my nails clipped or filed. I said clipped please because I rock climb and because it's my preference. I have NEVER had a nail tech take issue with this. She clipped part of my big toe jagged and then when I said please keep going she said "that's ok." I was like....I'm asking you to please cut this. Then she says she's not comfortable cutting that close to the skin (it was not that close) so I literally asked to do it myself so it wouldn't be crooked and she allowed this. Just wild. I think s

Katie was obviously annoyed when we came in for our online booked appointment. My daughter's gel nails fell off within a few days. The gentleman who did my nails was great though and my nails look wonderful. We will not return to this location.