Hair Lounge Reno

Tess is amazing! I went from below shoulder length hair to an amazing short pixie cut. I was ready for a change. She welcomed me and made me feel like I frequent the salon much more often than I do. She gave me a call to have the option to come in earlier in the day as there were adjustments in her schedule. She is amazingly conscientious during this crazy Covid time. If you are looking for a professional, wonderful place to have your salon needs catered to, give her a call! Service: Hairstyling

If there was a 0 star for this review I would select 0 stars. I had issues with this place a couple of years ago. My hair turned out orange and you could clearly see my hair was cut 3 different lengths and NOT cause I wanted it that way. I kept my mouth shut when they messed my hair up but now I'm hearing they are STILL in business and STILL screwing peoples hair up! Something should be done about this. My 5 year old can cut hair better than these people!!!!

Rochelle at Hair Lounge in Reno,Nevada butchered My girlfriends hair and She is in tears, not to mention the dye job is horrendous,and none of it was even close to like Rochelle said She could do. We are currently in the process of filing a Civil Suit as this has adversely affected Our lives,and the Owner"Tess",is abhorrent in Customer Service/Relations and cannot be communicated with Professionally, so this is the route We have undertaken. With that said,We would prefer to file Class Action,so We are seeking Men and Women that have had similar experiences with Hair Lounge and/or its employees and have been stonewalled in Your attempts to receive a Fair Service. If You do not have video/pictoral proof to substantiate Your claim,or You are not willing to be Subpoenaed to Testify,please state that right away.This suit will be carried out both Proffesionally and Personally from a Law Firm based in Reno,Nevada and this Team will be handling the entire Claim once We have the number of claim