exclamations ! salon

Carman was excellent. She was very professional and helpful. I'm glad she was available Friday.

I just had the worst salon experience of my life! I am 43 and have been going to upper end hair salons for years. I have recently moved to Henderson so based on location and their online reviews I contacted exclamations salon and a stylist named Carman called me back. I booked a cut, color and style with her for the next day. The appointment started to go downhill right away by her cutting the length of my hair by pulling back my hair in a pony tail and cutting it off in two snips for length. She then immediately left me in the chair for 20 minutes while I could hear her making appointments and personal calls. I had expected the length of my hair to be cut by strands as it was normally done and after she didn't return I asked another stylist if they had a manager. I was surprised to learn there was no management they were all independent contractors renting a chair. When she returned and I told her I was concerned about the length of my hair her attitude immediately started becoming im

Horrible customer service. Called and asked if they took walk-ins and the lady said yes she had someone taking walk ins and they would give me a call back. Never got a call back so I called again and no one answered. I finally just decided to drive down there and when I walked in I told them I was just wanting a trim. The lady walked back and I heard her ask the stylists if anyone was up for doing a trim as if it were a burden. She finally walked back and said “oh sorry everyone is fully booked.” OKAY so why the f would you say you take walk ins when you know everyone is booked for the day!? Total waste of my time. The lady was rude and gave a sarcastic response. Won’t ever go back. Don’t waste your time here.