Tu Moda Spa for Beauty and Wellness

My son's wedding was to take place in Worcester and the bride’s mother recommended Tu Moda to get my hair blow dried. I scheduled an appointment for a blow dry about a month in advance. (I tried to also schedule makeup but they no availability.) The Tuesday before the Saturday wedding I received a voicemail cancelling the appointment. On Wednesday they sent a text message cancelling. I called back and was told the hairdresser wasn’t coming in and no other hairdresser could accommodate me. They were aware this was for my son’s wedding. Since I was coming from out of town I asked the receptionist if she could recommend anywhere else. No, she couldn’t she said. I guess since they knew I was from out of town and therefore, perhaps, not a repeat customer they felt their business would not be affected. It is extremely unprofessional as well as inconsiderate to cancel an appointment on such short notice without making any attempt to provide any accommodations. It is also short sighted to

NECK MASSAGE ???????? COULD HAVE BEEN WAYYYYYY BETTER... & I PAIS FOR A LONGER MASSAGE PACKAGE. THE MASSUTE STOPPED THE MASSAGE BEFORE MY TIME WAS EVEN UP BUT OTHERWISE A GORGEOUS SPA

I had a deep tissue one hour massage with Lucia tonight and she was amazing! Very polite, professional and did a great job. The place is very clean and so beautiful inside! I will definitely go back!