A TOUCH OF ROSE DOMINICAN SALON

If you are going to change locations, it makes sense to call the client to confirm the appointment BEFORE their scheduled time not 30 minutes AFTER their appointment. You can’t expect someone who has been coming to your location for years to know you suddenly changed locations. I showed up to their old location 15 minutes before my scheduled appointment thinking I was at the right place. They called me 30 minutes after my appointment time, which I obviously missed, as I was getting my hair done at this new salon. They then told me I am unable to get a refund for the 50% deposit for the booking I made. You definitely lost a client that has been coming to you for years. Two different people showed up to the new location thinking it was the old one….. not everyone just suddenly knows you change locations. The girl then proceeded to tell me that the confirmation email said the address of the new location like if I’m going to check the address of a place I’ve been going to for years. It’s o

I met rose through my best friends recommendation and let me tell you I love her! She’s absolutely wonderful and she’s AMAZING! Everytime I want a specific cut or color she gets it perfectly! If you’re thinking about going to her salon you def won’t regret it!

I was skeptical of going to a place without being recommended. Rose cut and blow dried my hair. She did a fantastic job! The staff is very friendly and the new place is great. Fully recommend it.