Nova Nail Spa

I’ve been going to this salon since they opened in 2014 and I love them! The salon itself has a great vibe. It’s gorgeous and spotless. The equipment is new and they have all the latest products. Quality is on point and the service is exceptional. Everyone seems genuinely happy to be there and happy to provide the best experience. They know me by name and always remember the details of what I like. While I definitely have my favorites, they are all very capable of providing quality nails. I can say nothing but good things about this salon. Kelly and David run a great shop that always delivers.

I was a loyal customer and I feel bad writing this but Jasmine is toxic for their multiple salons. They own Mimosa and Nova in Carmel Mountain. The first time, I was getting a mani-pedi with Jasmine. I made a comment to add more polish where it was see through and received a “massage” that left bruises. The next time I requested Ivy who had always been great. I noticed her talking to Jasmine and they were laughing. I received an arm massage that left bruises on my upper arms. I’m not one to complain at the time and tipped well on both accounts. I just can’t stay silent any longer. Sorry Kelly, but that’s twice and I won’t be back. What kind of a “service” are you providing?

I love coming to Nova Nail Spa! They always do an exceptional job and are super friendly. Sometimes I have emergencies and have to go somewhere else, then I get so mad at myself because the quality is not up to par with NNS. They’re the best!