Hot Locks Salon and Day Spa

This review is for Katie at Hot Locks salon. Beware of a groupon from her. It is a classic bait and switch with a huge upsell. Here is an account of what happened and judge whether you want to risk her groupon. 1. I made an appointment and took time off, but she was a no show. A lady at the salon was very apologetic and said that for some reason, Katie did not look at the computer system. Maybe this was not Katie's fault but whatever the reason I did not receive a call or text about this. 2. The next available appointment was two weeks later, despite my telling them that I had fixed this appointment as I had a special occasion. 3. I texted Katie in between to ask if she would cancel the groupon and I could meet someone else, she did not respond. This is after I sent her multiple texts. I rechecked twice to see that the number was accurate. She claims she did not get it. 4. And this is the worst. I went there for a haircut and brazilian as scheduled. She told me that because m

First time was great! 2nd time not so great. My hair was darkened more then I wanted and when I asked for another appt so she could lighten it, I'm told to wait a week for it to fade. I didn't pay $150 with a $20 tip extra for color that supposed to fade in a week so that I can get the color I really wanted. Not happy with my color at all :((

I recently switched hairstylist.... I was bored, Barbie introduced me to the new hair trend "hair painting" which was supposed to make the color look more natural and last longer. I am a blonde and maintenance is not my favorite so I was was all in for a new technique. I was THRILLED, I have been able to stretch my appointments longer than I ever have. Hot locks is warm and welcoming, the owner is always there which is nice, and I wouldn't leave my stylist for anyone!