Supercuts

We have taken our kids, nephews, ourselves here for a couple years...no issue. Today, my special needs son was refused service. Manager contacted us to make situation right, very much respect her for that. Francis also was very nice, and why we will return. Good learning moment for Candi, the employee who refused service on customer service, communication, respecting others, and how treating children with disabilities fairly is important.

Today I finally got my “COVID cut” (i.e. the one that you get finally after months of dealing with pandemic mandated salon closures), and Pilitas “PJ” did an AMAZING job! I just moved into the area from out of state, and I was in desperate need of a trim. I requested PJ, because online reviews indicated that she does really well with hair color. She did a great job with my trim (that ended up needing to be a full-fledged cut due to how bad my ends had gotten). She also did really well with flat ironing my hair afterwards! In listening to the other two stylists and their clients, it’s clear that this location focuses heavily on customer service. The conversations between stylist and client were lively, you can tell that the customers needs were important, and everyone was happy with their end result. I think I found my new salon & stylist! ???????? ???? Service: Hairstyling

Did not actually get cut because I walked in 1 minute before my appointment and the only stylist had just seated another customer. Why take appointments? Very poor judgement. Service: Haircut