Tracy's Nails

Kathy is awesome! All the other techs are good and friendly too

This place was dirty, it needs to be cleaned up & sanitized. Also got my nails done by Jenny worst nail job I ever had. Three of the nails broke within 2 days awful. I’ve never had this happen. Went back in she wanted to charge all over again. She would not stand behind her work & tipped her $15 unsuspecting they would break. I would not recommend going to this nail shop in Elk Grove

I never write reviews but I had to do it for this one. This place was very unprofessional due to the fact that they have nail techs who are not well trained. I think it’s important to have knowledgeable nail techs before getting into this field. I communicated from the beginning what I wanted. My nail tech still didn’t know what she was doing. My nails were crooked, I asked for a better reshape, I had to help her find the color I wanted, because the color she painted on me was just a clear coat, and had to ask for someone’s else opinion, my design was everywhere, I told her it’s okay if she couldn’t do the design. When she finally cut me, I think that did it for me. I only stopped my service when she cut me. I felt like if I stayed there any longer. I would have lost it. But I’m just glad I handle the situation in a calm manner. I don’t blame her, everyone makes mistakes and that’s okay just learn from it. I paid for my service and didn’t ask for a discount but I explained I wouldn’t t