PR at Partners Salon, Oakton

My daughter and I are both really happy with our color that was done by Michael. She also love her style as well! Great overall experience. We will be back!

Hairstylist Lucky gets five stars; he is great and he is the reason I'm not giving PR a one-star review. I went to my haircut appt last Saturday, and they advised that Lucky was not there and my appt was cancelled. I said no one called to cancel and the hairdresser at the cash register said they tried to reach me several times to tell me. I advised her this was not true. I showed her the appt reminder texts and emails and my recent calls and voicemails - no calls from PR at Partners - and she insisted they had called repeatedly. Then she made up a story about them not being able to cancel because they couldn't reach me. I stated that made no sense, as you cancel because the hairstylist is unavailable - otherwise you get constant reminders of the appt., only to show up and no one is there to cut your hair. Then she said "This isn't even my job" and walked back to her chair. Mistakes happen, not ideal, but you don't just lie to customers and blame them for your mistakes. Rude;

PR Partners is fantastic! The staff is kind and organized. And I can not praise colorist Lucky highly enough. His attention to detail is unmatched. I highly recommend coming here.