JCPenney Salon

Very happy with results!! Looking forward to returning very soon!!????????

I have gone to Jcpenney Salon in the past for a haircut. I went on Friday, 08-30-19 after I called to see if I could be taken as a "walk-in". I went in and was assisted by associate by the name Carmen. She was explained how I wanted my haircut and showed her a picture of how I wanted. Since the beginning I really didn't get the feeling she knew what she was doing because she asked another associate how she should cut my hair. They both started talking in their native language (I'm assuming Philippine) while I was sitting on the chair all ready to have my haircut. Carmen started cutting my hair and I saw that she was having a hard time knowing what angel to cut my hair, especially the front of my bangs. She was blow drying my hair in a manner I have never had my hair be blown dry at a salon, including Jcpenney, where I have gone before (both in McAllen and Brownsville Malls). I became so frustrared that after a while, I finally told her I would blow dry my hair in a different way becaus

I made an appointment to get my hair styled. I showed the "stylist" a picture and asked if she could do it if not I just want her to layer the back cause it was heavy. She said she could, she started cutting and shaving never allowing me to face the mirror. She did a chop up job on my hair, first of she cut it all off and left me just a little bit of hair on top. Actually, she gave me a boy cut, If crying would have helped I would. She was a very nice person, but I wonder where the hell she got her license. She butchered my hair completely. her name was Angie. I regret letting her touch my hair, I will NEVER go back!