Gould's Salon Spa - Overton Square

Emily is a miracle worker. I literally walked in and said “help me” after about a decade of cutting and dying my own hair. She turned my Courtney Love-esque bleach job into the prettiest color and cut. I may have been converted into a regular salon-goer. Services: Hair coloring, Haircut

I love going to this Gould's! I've been seeing Amy for waxing for over 2 years, and Taylor to get my hair cut and colored for a year now. The receptionist (Dorothy) is fabulous, and everyone is super friendly and welcoming. I'd give more than 5 stars if I could! I was nervous at first because they're a local chain, but this shop is smaller and amazing. Definitely recommend!

I was scheduled for a signature facial with Alex on Saturday morning. I said Good morning when walking into the salon and approaching the check in counter. Nora looked at me and didn’t say good morning, but said “ Do you have an appointment “? I looked at her, pulled my face mask down and said Good morning again. She rudely asked “How can I help you and do you have an appointment”? I told her yes and provided my name and telephone number, but was insulted by her blatant rude behavior. I understand that everyone isn’t a morning person, but Nora’s poor customer service is unacceptable! She is the first impression of the salon and made me feel unwelcome, so I will take my business somewhere else!