Shear Elegance Hair Design Studios

I look forward to my appointment each Friday. It is my get away to relax, enjoy my stylist (Vivian) and the other ladies in the shop, and walk out of there completely satisfied and ready to take on the rest of my day. The should is so pretty, clean, and relaxing.

I shared with Vivian what state my hair was in and what I wanted. I asked her if it made sense, she said yes. I arrived at the salon and the door was closed because she ran out to the store. She cut my hair without inspecting and checking what needed to be done. Then while undoing my faux locs was griping about it. Afterwards when it came to payment I figured out of fairness she would offer a discount and didn’t, instead she overcharged me for the time to take it out instead of letting me as she did it. I asked her for a discount and she said how much? I said $50. Initially she agreed to the discount that I suggested then she took my card and reneged as she ran the card and only did a $35 discount instead. She tried to say my hair was matted and I misled her and she didn’t know she was cutting my hair. This is obviously inaccurate. I explained to her we discussed it when we spoke on the phone and asked her don’t they teach you in beauty school to look at a clients hair before cutting?

The facility is immaculate. The decor is beautifully put together, and the very talented staff is professional, courteous, and efficient.