Andrew Leo Hair Salon

I really like the quality of the hair color used at Andrew Leo - ammonia free, gentle on the hair and creates a high degree of shine. I see the stylist, Johnnie who is excellent. The staff have been friendly and helpful both over the phone and in the salon from Day 1.

TL;DR Bad customer service, stylists don't listen. Will never go back. I have been going to Johnnie for about a year now. He does a good job on my hair, but he doesn't really listen and my experience a week ago proves that more than ever. I will never go back to Andrew Leo and here's why: 6-7 weeks ago I had my regular hair cut with Johnnie. The time for my next scheduled appointment fell very close to my wedding day. I told Johnnie I would like to schedule on June 21 because I was getting married at the judge that day and it would be nice to have my hair freshly cut and styled. (As a note, I would have gladly paid extra for the service if it was above and beyond a regular cut and style. I just wanted my hair to look nice in my pictures.) It seems despite our conversation and my repeated mentions of my wedding day, he didn't bother to note that on my upcoming appointment. Fast forward to June 21. My appointment is at 10. At 8:30 I get a call from someone at Andrew Leo asking to resched

I came to Andrew Leo earlier on Saturday and had one of the worst experiences I’ve had at a hair salon. I requested a blow out with some loose curls and what I got was something I could’ve done at home in 30 minutes and saved $53. My hair was left frizzy and not smooth at all, which defeats the entire purpose of a blow out. See attached photo. Bad blow out aside, the behavior from Cathy was just so unprofessional and out of line. She said multiple times that my hair was fried even though she had just put very high heat on it, causing it to look that way. She also suggested that I hair cut another time to take care of that. I didn’t ask for unsolicited advice on my hair, just wanted a professional blow out. Not only that she made some very strange comments about how Indians (I’m Indian) are considered Caucasian. She’s more than capable of keeping this to herself. Service: Hairstyling