JCPenney Salon

I would 100% not recommend coming here for a color. Very poor quality and my highlights are bright orange.

Very disappointed with the particular location. I scheduled an appointment for a single process and hair cut for 5pm. I was working midnights and scheduled for as late as the website would allow. I arrived to my appointment 10 minutes early. The lady behind the desk told me that I had no appointment scheduled. I offered to show her my confirmation calendar appointment inserted from the website, but she told me that she didn't want to see it. She asked me if I recently scheduled it, which I had earlier in the week (Monday). She asked me what I wanted and I told her. She told me that the "system" must have kicked out my appointment because they don't complete those types of appointments after 4:30pm. I told her I had driven 45 minutes for this appointment, I work midnights 7 days a week, and her response was to return Saturday at noon. This is the worst service I have had with ANY JCP Salon. I travel for work and NEVER had an issue when I offered to show confirmation of my app

Chase does a fantastic job with my color and my cut always looks fabulous!