Ivy Nails Spa

Tee was phenomenal! Communication was very clear as I was a walk in. She was very gentle when working on me, and did exactly as i requested! Very professional and friendly!

My 2 daughters and I have been to this establishment many times over the years but today may have been the last. We made a 9:30 appointment for 3 Mani/Pedis because my youngest daughter is getting married Tuesday out of town. When we arrived there were only 2 technicians so my daughter waited for 30 minutes with her feet in water waiting for another technician to show up. Once she started she was rude and argumentative with my daughter. She wanted a French pedicure with a black tip instead of white. And she requested regular polish. She kept telling her it would not look good and her nails were too short but she proceeded. The paint job was terrible and even on her skin. It was also immediately bubbling up. The technician did not perform all of the pedicure procedures and her toes looked worse than when she walked in. I am attaching photos. She then told her to sit there for 15 minutes and gave her a receipt for $49. No one ever took her to do her manicure and by now she ju

Customer service was seriously lacking. From the moment I walked in the door the nail tech seemed as if my presence was an inconvenience to her. She filed my nails uneven, my polish is not smooth and the edges of my nails are very course. The most basic job of a manicure is to be able to file a nail. I don't have confidence my gel manicure will even hold up for 1 day. I do no recommend coming here.