PENZONE Salon + Spa Polaris

Raven is the absolute best! She was very kind and patient with my 5 year old son and really nailed the look we were going for. She fixed his self haircut without having to chop off all of his gorgeous hair! Definitely booking with Raven again!!!

Just got my hair cut and highlighted today by Addison. Not only was she kind, friendly, talented and knowledgeable but she made me feel so good today. I hadn’t treated myself for a little while, and my hair needed some TLC. Thank you, Addison I will see you soon!!! Getting back into the swing of hair/me care is now something I want to do.

Absolute worst service I’ve ever received in any hair salon in the world. I had hair dye sit in my hair for just about an hour as my stylist was doing foils on another customer and didn’t think to get a colleague to wash my hair or let me know she didn’t forget about me. I had to go and find her myself and was told that it didn’t matter how long the colour stayed in my hair… Instead of apologizing she wanted to argue! No consideration for my time either as I had booked an hour appointment- not a full day of sitting with chemicals burning my scalp. When she finally got to me, she didn’t let the toner sit long enough and said she would offer her service for free. Instead the front desk offered me a 20% discount… and when I asked for a receipt the salon added a haircut charge!!!! ???? Zero customer service, zero respect. When you’re at fault, can’t manage your time and then try to charge me for a service I never received- unacceptable. My roots are now super dark and I didn’t get a prope