PENZONE Salon + Spa Dublin

$135 for this mess by a director named Hanan. Compare my hair before and after the service. I feel terrible! I've never had a haircut like this. I asked for trimming the ends without any layer or anything, and the director stylist at this salon does this to my hair! There is no refund or compensation for a hair that I don't know what to with! I ask for the compensation, they say the policy won't allow it. What happens to $135 I paid for this mess that takes a year long to get back to what it was before? I'm traveling out of town on Wednesday and they are not even scheduling an appointment for me after 5 with my usual stylist so that she can fix it for me. Worst customer service!

very poor customer service! I was prepared to sink acouple grand in gift card for the holiday season, but upon arrival was treated like a second class citizen. They judged a book by the cover and now I will never spend another dollar with them.

Cherisse was my technician. She was great. Pleasant conversation. Spa environment was upscale. Very nice. Expensive but worth it. Got the Luxe Pedicure. Feet feel great!