JCPenney Salon

I am calling corporate!!! Liz just charged my daughter $230 for a relaxer and silk press. No harm but by definition, a silk press is done to natural hair. She charged $80 of the silk press and $80 for the relaxer. I understand the style and cut ( which was a trim). but to come out $230 and this is not her first relaxer. She didn't pay this much for a relaxer on Virgin hair! Her hair is very soft due to her Chemo. I am calling corporate. Never in my life! My daughter use to go there all the time before her bone marrow transplant. I understand a price change but to just have been there 6 weeks ago and I had my other daughter there who actually has natural hair and came out $100 less. She is messing over the customers. I refuse to send my daughters back!!! She took advantage! And YESSS, I am P.O. My daughter has always trusted them. Now I see that along with people change, ethics change as well. Service: Hairstyling

Tiffany did a great job with my hair. She was very personable and professional and was able to answer all my questions. The service felt luxurious and she took her time with it. Great value for the service. Service: Hairstyling

Beware. Do not goto this salon! $474 were charged for a service hair keratin and that was right but 3 days after I got hair color that damaged my hair keratin. I got hair keratin and color at JCPenney salon, they knew it color would reverse keratin and their salon manager told me after I complained them that my hair doesn’t look like keratin done. The case was forwarded to their store leader Sharon which proudly said that she will be partnering with hair salon and doesn’t take credibility of their unprofessional hairstylists and deed to my hair. I contacted corporate as well but they leave it to Sharon. I will have to take action against JCPenney