Salon Lofts Eden Prairie

I do not like to post bad reviews, but after this experience, I feel like I need to warn people looking to book with Ashlee. DO NOT BOOK!!!!!! To begin, I wanted a dark balayage and haircut. Ashlee’s rate for this are $175. I was charged $280. She put maybe 10 foils in my hair, gave me GRAY streaks, cut my hair straight across like my mom cut my hair back in elementary school, and charged me $100 extra for it. Her “policy” (found nowhere on her website) states she does not do refunds. So I scheduled an appointment to fix it. She cancels the appointment, falls off the face of the earth, and I have to threaten to show up to the salon to get her to respond to me. She says she got really sick. I say feel better and get back with me please. Three weeks later, I can’t get ahold of her, still no refund, I can’t wear my hair down. I have never dealt with such an unprofessional/unethical person, and I work in the financial industry!! DO NOT BOOK WITH ASHLEE! Services: Haircut, Balayage

Sarah is amazing at what she does! My hair is very thick and not the easiest to manage. Sarah gave me a great new cut and style that I will be able to do myself. She also picked great highlights that will grow out well. Services: Haircut, Hairstyling, Hair highlighting

Came here for my appointment for haircut with Amanda. Hair dresser door locked, no response on hairstylist phone. No one there to help what so ever. Customer service is also a joke. What a waste of time!! So far the worst and wierdest salon I ever been too. Don't know how do they even doing business. Amazing approach to lose business. Good job!!