Keur Khalil Hair Braiding

Got my hair braided here a couple times and it was really good, but this most recent time my hair was braided so tight that 3 weeks later my edges were still hurting and I now have a bald spot from where the braids ripped my hair out. I will definitely not be returning and I would no longer recommend this place to anyone. They are really not worth the money

I had an appointment with a lady name Mary I think. She was almost an hour late, and when I asked her what was the price for the style. She told me 50 on the phone but 60 once I arrived. I explained our conversation to her, and that's when she started to be unprofessional. She asked me why did I ask for the price if she already told me over the phone. I explained that my son's hair is short and the price could have changed once she actually saw it. I don't carry cash so I wanted to have the exact amount. She told me if I wasn't happy with her price that I can get out. I felt so disrespected. Am I not allowed to ask questions? Lady tried to play me like I was broke when I could buy her building today, and make her go back to wherever she came from. She had the nerve to tell me she has a good clientele and won't miss my service. I was never rude to her and felt I should have been able to ask simple questions. WORK ON YOUR CUSTOMER SERVICE SKILLS. I've spent money there before, but will n

She was late and rude. Unprofessional. She kept saying she was 5 minutes away but showed up 30 minutes late. I asked for the price to see if it would be different from the price given over the phone because it was hard for me to describe the style over the phone. She quoted my son 20$ more and I asked why. If anything it should have been less. The lady went off and told me to leave her shop if I didn't like her prices. I tried to explain why I asked twice, but she cut me off and told me to leave. Waited all that time for her to show up and she had the nerve to be rude. Obviously, she was having a bad day but why take it out on your customer? I told her she was wrong and she said she didn't care because she has a good clientele. Customer services is essential; I do not recommend. Not to mention the shop was dirty and they had kids all over the place.