Ulta Beauty

I’m really sad to see this Ulta go downhill since new managers have arrived. I frequent this store, and there has been a significant change the last several times I have been in to shop. Specifically, the new manager Heather. While shopping this evening with more than 20 min to close, she was going around and rudely telling people it was almost 8pm. We have all been in stores where people kindly remind you, but she was basically giving off the “get out of my store” vibe to everyone. Then, she checked me out and after offering me the credit card at least three times- reminding me each time (even after I declined) how silly it is for me not to have it- I finally just stopped answering her and stared at the credit card machine. When I asked about a product they were out of she just said- no we don’t have it. Never offered to see if another store had it and followed up again with the store closes at 8. I had several items in my hand to buy, so you would think you would not only want to mak

The worst place to shop. Cashier Riley don't know anything about there olcoupon promotions. Called and asked I spoke to Someone as soon as you complain they just hang up the phone. I will never shop at this place again. So Returning an item riley consider that as coupon to discount your item.

The worst customer service one can ever experience. Few ladies at this store are the rudest I’ve ever met. I haven’t purchased even a single item because of their arrogant service. Never visiting this place again.