Salon CC

Very unprofessional treatment. I got a Groupon for a gel manicure, made a 4:00 pm appt that day because I had some holiday events. I was running behind in Friday afternoon traffic on Lowell St, by the mall, so I called the owner to let her know. Had trouble finding the salon, which is in an office building with no signage. As I was parking at 4:08, the owner called to say the manicurist had errands to do and couldn't wait. I was shocked! I told her that I was there and had called ahead, but she blamed me. She rescheduled for the next day at 2:00. I called her Saturday morning and canceled. Spoke to her about the unprofessional treatment and asked for a refund. She put all the blame on me again. I would never go there. Wow.

I came here before to get my hair done for a friends wedding and when I saw a Groupon for a package of 3 facials with Kelsey, I figured it was worth a try. Kelsey went above and beyond! I'm not the kind of person who can even take naps during the day but I swear I've almost fallen asleep during facials they are so relaxing! I think the key is that she tailors your experience to what you're looking for. I don't want to walk out in pain with the red face and I never do when I see Kelsey.

Got a gel mani-pedi on Thursday 3/4 for my trip. By Saturday the nails were peeling. No swimming, no dish washing, nothing and still by Tuesday when I got back that's what they looked like. I told the lady I had ingrown nails on my toes so that she can remove them and instead she decided to completely avoided filing them and didn't even clean under the nails on my hands or feet.