Rocket Science Salon

I should have trusted the other reviews on Keely. Last week I called to made an appointment for a wash/blowout with application of clip-in extensions and I was quoted $45. Well a few days after being charged $65 I called to ask why. I was told that a standard blow-out was $45 and the additional $20 was applied by the stylist for extra styling i.e. flat irons, curling or “just a big head of hair that needs extra time”. Okay, so maybe the first receptionist quoted me wrong but the insult to injury comes from the stylist, Keely. I had my hair blown out straight and 3 tracks (1x back and 2x sides) put in. Along with a miriade of unsolicited advice thrown my way, my stylist Keely made a point to tell me that “I should really see a doctor for my thinning hair”. Now this is probably TMI for a review, but I deal with genetic hair loss and have been under medical advice for 5+ years - thus the extensions for density for… my wedding rehearsal. That’s right, this lovely comment, along with others

I went to see a stylist here after booking online. I was told that my hair couldn’t be dyed the day of my appointment due to previous color and we would have to do a test strand to see how the color would pull from my hair. This wasn’t a problem. The stylist stated I should have been booked as a consultation but I had done it online and booked it as a full service. I still got charged as a full service and paid though I felt they could have changed it to a consultation seeing as all we did was a test strand and there were no pop ups on their site saying to book a consultation first though I booked as a new client. Furthermore when I cancelled after having my follow up appointment pushed back because the stylist had COVID, I was still charger almost half the price of the service being I cancelled the day before and no one told me I couldn’t cancel the day before without being charged. Overall, the lack of confidence in the professional ability by the stylist as well as the lack of prote

Lan is amazing.. I've never had someone be so thorough and professional. I love my hair every time I leave there. The staff is great and everything is very clean and organized. Definitely recommend.