Great Clips

If I could give a 0, I would. I didn't even stay to get my haircut because the woman who checked me in was rude AF. Had a whole attitude even before I gave her my information. When I asked how long the wait would be, she didn't even answer, just screwed her face up even more. Please, I work in customer service as well. Do better.

Worse experience I have ever experienced in 35 years! I asked her to take off more hair off the top and she was very rude and disrespectful! When we was done it didn’t even look like the top of my hair was cut- I got up and she throw the apron on the ground! Now I’m going somewhere else to fix my hair- Never go to E High Street Service: Haircut

I have used this Great Clips in the past (2 to 5 years ago is my recollection) and have noticed a significant drop in good customer service here. Today I was told as a walk-in customer that the employee would not do a beard trim because it made them uncomfortable. Nothing on the corporate website for Great Clips or the web page spotlighting the 846 East High St. Great Clips said that certain services may be unavailable because employees may choose to say no. Both employees currently as the 846 East High St. Great Clips were very rude and refused to cut my hair when I asked if other Great Clips businesses in Lexington KY would also refuse to do beard trims. I won't be back to this Great Clips.