Paisley&Stripe Salon

First time here yesterday. My stylist was Nicole. She is very talented, amazing and kind. I absolutely loved the cut and style she gave me. I loved the decor and look of the salon too. I talked with Gabby on my way out, who was just so friendly and fun! Such a great place! Services: Haircut, Hairstyling, Blowdry

First time here yesterday. My stylist was Nicole. She is very talented, amazing and kind. I absolutely loved the cut and style she gave me. I loved the decor and look of the salon too. I talked with Gabby on my way out, who was just so friendly and fun! Such a great place! Services: Haircut, Hairstyling, Blowdry

I have been coming here for a few years and am disappointed in my experience today. I was supposed to have an apt at what I believed was 11:45. I got a text at 11:10 saying I was late and would be charged in full. I called and said I thought the apt was at 11:45 (just made it 2 days prior). I was told I was wrong. I was also told that since I had confirmed the apt, I must have known it was 11. I told this person I never received a confirmation but they didn’t believe me and said their screen shows a “green confirmation” so I must have. I have searched through my texts and emails and I did not receive a confirmation. The person on the phone was terse and unfriendly. I understand the need to run a business with consideration for financial implications but empathy goes a long way with loyal customers and there is no reason to be rude. I’m at home with a newborn and scheduled someone to watch him so I could get my haircut so we were both disappointed. She told me I would be charged in full