Scruples Salon & Spa

I’m leaving at three star review because I felt so undervalued as a client and as a returning client. I got an email to basically go back to the salon and I was excited because I needed a bang trim for my event tonight. So it was perfect for me to get that reminder. I called and let them know. I just wanted a bang trim. Nothing more. And I wanted to use the same person that cut my hair last time Freddy. He did amazing on my hair. The last time I was there told me to come back and he would help me with the look I’m trying to achieve with my bangs. Not only did Freddie not remember me I felt rushed. I felt like I was taking up space.He didn’t know what I was there for and he didn’t know I was a returning client. I understand they deal with clients coming in and out. I feel like maybe it should be notated somewhere in their system like oh this is a returning client that was new to our salon and you helped her before. I got in the chair asked if I wanted a hair blow said no try to talk ab

Marci did my hair. Felt rushed and didn’t follow the picture I showed at all really. Also kept saying intrusive, inappropriate questions and comments. Hair turned out ok but took a lot of work at home after the cut, so I won’t be coming back. Owner was very kind tho :)

Been going here for years. I miss some of the pre-covid perks like the coffee but I always get good service, haircut, shave and professionalism. I would recommend trying them out if you are looking for a new salon or recently moved to the area