HAIRCLUB

Well, the first 3 years were the best at this facility. Always were kind and attentive with the results great. Then, new people came in and things changed. The problem honestly started with a 3 in one hair cut. No one ever knew I went to hair club. But after this cut u could see my real hair coming out through the (matrix )this is a glorified name for a overpriced wig. I made complaints up to about 6 and the answer is, sorry your stuck with it for another 2 months. I learned that if your unhappy that's on u! U still have to pay them for unprofessional work. Here is were they get u. They say use all their crappy products on top of the thousands u will pay them. I would walk out after a frontal with the tape not holding. They would say(if only u used the shampoos this wouldn't happen? What do the shampoos have anything to do with the tape coming up? Here is a good one! I went in for a frontal and the manager because of time restraints styled my hair? Had to get to their other richer clie

I’ve been a client about 18 years and with Meliss J for about 7-8. I’ve been so pleased with EVERY aspect from the entrance being decorated warmly, happy friendly receptionists, great products, clean comfortable private rooms, to knowledgeable and friendly stylists! Melissa has been a great help asking me how I liked my last visit, any improvements, or new products. She is very reliable and enjoyable to work with. I would recommend HCMW in Bloomington, MN in a heartbeat!

I am a former member of HairClub I returned for a consultation after many years on January 12 , 2021 to see about returning for services I made an appointment online for 11 am . I was greeted by Amanda who is from the Tennessee location filling in this week in Bloomington IL .she went above and beyond to welcome me and get my appointment started on time . She then went on to explain all of the services they offer and to help me with what service would work best with what I was looking for . She was very professional and caring and told me she would personally take care of any concerns I had .Fast forward to that afternoon she called me and said she thought it would be possible to get me in for a styling service the next day which was so awesome. Fast forward to Wednesday I got to my appointment and I had an awesome stylist named Megan who made me feel comfortable and did a fantastic job !! She was super kind and made my time there very enjoyable, I can’t say enough good things about my