La Stella The Salon (formerly Don Stella)- Arlington Heights

Hi my name is Gloria. I am updating my review that I had previously put for 5 stars when I went a couple months ago, I had a stellar experience last time I came but my last visit has made me not want to come here again! It may have been a misunderstanding but I was not given the stylist I had asked for I was given the stylist: Sean or Shawn. He was extremely unprofessional. I was sat in an uncleaned area full of other peoples hair on the floor and Sean had his sweater full of tiny gray hairs from a previous cut perhaps. He spent his time complaining that I had so much hair and that the cut I showed him in the picture was unattainable because those girls had less hair and me having so much hair was hurting his hands. Apart from that it seemed to be challenge for him to shampoo my hair. At the end my hair was left a mess and extremely shorter than what I had asked for and not even remotely close to the style asked for. I don't know if he dedicates himself in men's hair but if he didn't k

Don is a sweetheart and all the staff are so friendly. Up to date education and Alfaparf Milano is the color line they use so take a look at this "Red" it's like going home to have your hair done!