Ulta Beauty

I walked in looking for a product had 3 people follow me all over the store & when I actually needed help couldn't find not one person to help me! Guess I'll be driving a little further to go to a different Ulta..

My daughter and I booked hair services for Mothers Day to spend the day together. When we arrived at the store 30 minutes early we were informed that my daughters appointment was not showing in the system. We had a screenshot of both of our appointments. Mine being at 12:15 and my daughters at 2:45. The lady said she had a cancel, but only had enough time to do one of our appointments because she needed 3 hours per services. I asked to speak with a manager over the scheduling issue and said I would reschedule my appointment if she could do my daughters hair. The lady then put on a show with the manager saying she was too worked up and didn't feel safe doing either of our hair. Mind you we never raised our voice, never gave attitude. She told us the manager wasn't available so we went to the front of the store and requested a manager for scheduling issue. The lovely manager came to the salon station and explained what was going on so she should fix the issue of scheduling. Meanwhile the

Very helpful staff and no questions asked return policy.