St Cloud Vip Nail & Spa Inc

AMAZING!! This is absolutely my new nail place! The shop is gorgeous, and the people are so incredibly nice! Lenny did the first half of my nails, he is so nice and did such an incredible and quick job. Hana did the rest of my nails and she is so so nice and funny and talented. My nails are absolutely perfect and the price was so cheap???! $75 is such a good price. Also the boba place being right next door is so convenient ????

I’ve been suffering with an ingrown nail for about 2 months and when I finally decided to take it out, the pain was unbearable just looking at it. Haven’t been to nail salon for pedicure becausr I’m skeptical and very cautious with who touches my feet, bad habit of mine I guess but I decided to look online for a place not only close by but that closes later pass 7pm. I came across this place and I called right away. The person who answers was very kind and amicable and gave me the opportunity to come in without appt. Once I arrived I was greeted and directed to the pedi chairs. The cleanliness and organization is key and I was pleased their was no strong acrylic or chemical smells . The nail tech took the time to listen to my concern about my ingrown nail and took the time, concern and dedication to explain to reason why this happened to me and how to treat and try to prevent from it becoming worse the next time I go in. Overall I’m ???? satisfied, pleased and happy to have come here.

I’ve waited over a month to post this review so that it’s not based on emotion. With that said, this is the worst experience from any and ALL categories that I have encountered. I gave one star for the last effort of Hanna trying to salvage the last bit of the interaction she took over from the nail tech who worked on me. I left in tears feeling humiliated that I would be treated so poorly, and unprofessionally. Wait time- I didn’t mind the wait. I walked in and wanted a mani/pedi so i patiently waited and enjoyed the massage chair. Nail tech- an absolute nightmare. I asked her to file nails and she nodded then decided to cut them after I asked not to. She cut into my skin and said my toe nail broke and then her and the nail tech next to her that had another customer in a chair started laughing at me. I didn’t understand what they were saying and they kept laughing. She was really rough with me and I asked her to stop being so rough with the service. Hanna walked over and said I still