JCPenney Salon

Salon experience was different. Went in with pictures. Stylist said she didn’t feel comfortable, cutting my hair because she didn’t want to screw it up? I was so outta there. How are u working at JCP salon? Shouldn’t you be pretty good at cutting hair? I would expect that response at great clips, not JCP. Eye ????️. When I told the salon manager, she said at least she was honest.? I wanted a short pixie cut. What happened to you JCP?

I was convinced i would need to go in more then once and have to bleach my hair a ton, man was i wrong! MELISSA JAMES is magician i went in with hair that i had killed with box dyes and wanted to go back to my more natural blonde color. In a little under 3 hours she gave me the most beautiful golden blonde ive ever seen. My hair has never felt healthier she understood just what i wanted when i didn't even know. I would highly reccomend Melissa James to anyone who needs work done to their hair. She was so happy to be doing her job it made the experience awesome!!

Came here for a wash and cut with my brother and he was taken back first. Was told it would be 20 minutes before someone could do my hair. 35 minutes past and other walk ins came in and were helped immediately. Another 10 minutes later a stylist came out and said that it will be another 20 minutes because their client was done but decided that they wanted their hair flat ironed and then said I could use someone else which was fine with me and should have been done in the first place If someone was available..I didn’t request anyone specific as I have never been here before. The front desk lady then says that I can’t have someone else bevayse everyone is busy and that I’ll have to continue waiting. Over an hour wait from a 20 minute wait. Ridiculous.. I’m sorry but she should have told the client who decided when she was finished to add a service that she would have to wait until I was finished to straighten it as she was supposed to be done. Totally not right and poor customer service.