Tango Hair & Nails

I guess this place is well run. It seems to be. Is certainly a well-organized business. Amazing product selection for both hair and nails. I say it seems to be because I wasn't the one doing business there, I was with a friend and she got her hair and nails done there and foot spa and pedicure. She loves it there. And that's all I have to say for now.

I come here at least once a year to get my Japanese Hair Straightening done. Robin is the only one who does it and she always takes care of me. Christina is her assistant (washes the hair) and she is a joy to be around. The staff is friendly and helpful and I always have a good time and am happy with the results.

For Tango Salon.........Very disappointed in the LACK of customer service. When a customer calls and asks if a product can be returned and is told to ask for David or Mark, they would be able to exchange it for you and then drives 30 minutes to get there, asks for David or Mark and is told NO is no way to treat a customer. On the phone I was asked if I used it and Was totally honest and said I tried it and do not like it, they said David or Mark would be happy to help me, evern give a refund if I had wanted it. When I get there and talk to mark, he said NO, it is a state law that used products can not be returned or exchanged!!! REALLY??? The real stores that care about there customers do it all the time, I know this for a fact. It is better to have a satisfied customer, and it is the right thing to do to keep a customer happy and coming back. Maybe this is why the salon and store are never busy, they do not CARE about there customers!!!!!! Totally not worth saving the 5.00 coupon