Salon Mikimoto

Bought 2 Amazon Vouchers for 2 gel manicures to this place. Called weeks/months ahead of time to make appts for special occasions. Go to first appt and they claim I am not booked for an appt. Luckily someone was able to take me. At the end, the main lady who is beyond rude (couldn't believe how she speaks to her employees by the way) takes my 2 printed vouchers from me and says she will put them in the system for next time and hold on to them. Come back a few weeks later for my 2nd appt. They say they do not have my vouchers and I need to try to find them on my email... which was from about a half year ago and I did not have the email anymore. Finally the one guy who works there at the front desk accommodates me and says I can go ahead back. After all that, it is now 4 days after my gel manicure and 2 nails are already peeling off, which these are supposed to last a minimum of 2 weeks. I will never be going back here.

I purchased a Groupon for my sister and I to have a girls day when she visited. I wasn’t able to get ahold of the salon to make an appointment, so we showed up thinking maybe they accepted walk-ins. The very rude receptionist told us it was appointment only. We decided to go to a different salon. From there I wanted to use the service I already paid for and must have called 30 times and left at least 5 voice messages and no one called back. So, after 3 months of trying to call I showed up to the salon again to be told that the owner is the only technician who does Groupons and she was not working that day and is overbooked? Very unprofessional. I ended up getting a refund from Groupon.

Wonderful first time visit! Place is chic and clean. Love the boutique layout and the friendliness of the staff. Got a gel mani from Groupon. I didn’t know the owner, Abby, was working on me until almost the end. She was sweet, caring and a perfectionist on my nails. She covered my little cut with Neosporin & a bandage so it wouldn’t burn as she took off my nail polish. I’ve been looking for years for a nail salon I can rely on, and I found it!! I can’t wait to go back!