I-NailSpa

Based on everyone’s wonderful reviews I was so excited to come here. I’m not sure if these reviews are paid reviews but I will never come back here again. My pedicure was amazing but when it came to the polish it wasnt properly applied at all. I asked for an overlay and they were so rude and didn’t offer any assistance with choosing a color. They offered colored acrylic but I’ve never seen that before so to ask what that would actually look like they caught an attitude. Other customers were also complaining which didn’t make it easier. This was so disappointing to have to write this while in the chair that’s how upsetting this was. This is after washing 3 times. Services: Pedicure, Gel manicures

The quality is not there, from customer service to actual services. I walked in on a very slow Thursday afternoon and the two girls at the reception area could barely get off their phones to acknowledge me. Then I was cut during the pedicure cuticle trimming, scratched during the shin/calf massage. My toenails are filed uneven and my gel manicure was rushed. The gel polish began to chip just two hours after I left the salon. It was all around not a relaxing pleasant experience. I feel like I wasted my money. Will not be coming back here again. Update: It’s been five days and the polish has cracked so horribly on the majority of my nails. Not to mention my cuticles look tortured. I’m really disappointed with the service I received. Update #2: A week after my services and I had to remove the gel manicure because it chipped and cracked so horribly, it looked sad. DEFINITELY will not be recommending I-Nails to anyone ever.

I waited 1.5 hours even though I made an appointment and they werent that busy, the place was dirty and a mess, and my technician barely spoke english so it was difficult throughout the process. They also didnt have the color I wanted. The results of my nails were fine but the process was not.