YMS Beauty Salon

As a first time customer, my experience here was HORRIBLE. From when I entered, to me leaving. How can you run your establishment with such poor customer service. It’s one thing not to welcome your customer and show them where they need to be seated but to be rude and dismissive when I’m paying you! Never again! Do better! Services: Pedicure, Manicure

TERRIBLE EXPERIENCE DO NOT GO HERE!!! The owner is AGGRESSIVE, Headstrong, UNETHICAL, and unaccommodating! Her positive reviews must be FAKE. That lady is honestly a disgrace to the beauty industry. Money hungry is an understatement. I'll start by saying that I've been getting my nails professionally done for the past 12 years. I have never received such POOR and aggressive service in my life. Let's start with my appointment. I scheduled a gel pedicure and a Russian luminary manicure for 6/1 @4pm - 6:30 pm with Enaili Delgado. Admittedly, after rushing from work and driving almost 45 minutes (including getting lost and this salon not offering help to redirect me), I was 20 minutes late for my appointment. I walked into the salon, washed my hands, and sat down to get my nails done. From the beginning, Enaili was subtly huffing and puffing as if she didn't want to do my nails. She advised that I wouldn't be able to get a pedicure done due to being late - which I accepted and understood.

Honestly, i tried to love this place and it just didn’t work out. i went in for apres nails and had high hopes, they were all friendly but the actual service was not that good. laura did my nails, after i left the salon i noticed one of my nails was extremely crooked. two days passed and 3 of my nails came OFF!!!. She did not glue them on properly, and glued the one that was crooked badly as well. when i went back in for my free fix i told her what happened and she said she’ll fix it. i told her to also fix the one that was crooked and she said NO that my finger was the one that was messed up…i asked her again because i’ve done my nails in other places and never has it looked that weird, and she still tried the excuse it’s not the nail it’s my finger. my mother is also a doctor and confirmed with me that my finger had no problems she was just being lazy. After she fixed my 3 broken nails and ignored the other one, not even a week passed and my nails are STILL horribly glued. not goin