Tiffany Beauty Spa

I called around 4pm today to ask if there were any same day appointments for a gel manicure; I was advised I could come at 5:15pm due to a cancellation that day (perfect!). I showed up at 5:15pm, and the staff were running behind (no problem), and so I was told that a different nail tech would help me (no problem). My services did not start until 5:35pm. I was not in a rush, so not an issue for me. My issue is that my manicure was rushed, and sloppy, and when I brought this to the attention of management I was given an unsatisfactory response (detailed below). Exhibit 1: my cuticles are flooded on 6 of my fingers total, this is unacceptable for a professional manicure. This gel manicure will now peel within days because it has been painted on to my cuticle skin. Exhibit 2: middle finger of right hand - the nail tech painted over dust and it became a raised bump, when I asked if she could fix it, she cut off the bump with her cuticle clippers, leaving an uneven nail polish line and a go

I went to get gel manicure. Not event 12 hours after it was already chipped. I went back and one of the ladies said: “normally we charge to fix nails, but today I won’t charge you”. She was rude and dismissive. 4th day with the gel and another one has chipped. (I haven’t done anything out of the ordinary for this to happen). My cuticles also look really bad now. So upsetting. For the price I paid they should last at least 2 weeks. Poor job.

Friendly staff and great service. The only thing I didn’t appreciate was that I was unknowingly upsold on a foot massage for an extra $14 and wine that I thought was complimentary. I would have appreciated being told upfront about the extra charges.