Tranquility at Doral Salon & Spa

My girlfriend frequented this place in the past. This past week Monday 1/15 she went to her scheduled appointment for 6, now they requested that they see her at 630 instead which she agreed. She then arrived and proceeded to wait an additional 45 minutes with no service , no attendance of any kind so she promptly left. She rescheduled for Thursday 1/18. When she arrived they apologized for the horrendous service and disrespect for her time, at which point they offered her an amazing $3 for her trouble. They seem to think that moving her appointment back 30 minutes and then being over 45 minutes late, effectively wasting almost 90 minutes of her time was well worth $3. Don’t waste your time with this place and there horrible customer service

I went to Tranquility today and Denis did my nail, it was fantastic! Great service, very dedicated to every detail, she is a great professional! I defined recommend her and of course the salon!

100% recommended! Katy took care of me, I explain to hey my idea of what I wanted and she made my hair look fabulous. The place is amazing, well decorated and everyone is so nice, definitely will be coming back