S&S nails & spa

Loved it but since I bite the skin on my nails they had to pull off extra skin which caused me to bleed. They were quick to help but I have a fear of blood so I passed out lol. Good job though!

I keep trying to like it here but there is zero consistency. I ask for the same shape every time because a shape I wanted to try, apparently no one knew how to do.. so instead I opt for a sharp, defined, coffin nail.. every time. But I end up either with different lengths, blunt edges, entirely too thick, break while closing a car door, ask for matte and get gloss, a fill that cost the same as a new set. Yet I return and tip minimum 20$ each time in hopes I will be remembered and treated with a little extra consideration for what I want and what I will PAY for, however, each time I go back that care is not taken for the 95$ I spend each time. I will add, then when 8 of my 10 nails broke in two days, they redid them for free (still I tipped the tech that day despite getting gloss when requesting matte). Am I missing something? Am I a pushover or being taken advantage of? My most recent fill came with an appt to which I waited 35 min past it. Then felt as though they rushed because they

Normally S&S in Meriden is a great salon. I've had the owner (I assume, male with short hair and always at the desk), Abby, and Violet. AMAZING nail techs, always helps figure out how to best handle my situation (as you can see in the photo), and always kind to me! ???? HOWEVER... Today I went to get my nails done for my birthday tomorrow, and the normal folks except the male weren't there so I had another lady that doesn't normally do my hands work on my nails and feet. She did my feet beautifully (not providing photos because there are some weird people in this world). When it came to my hands, though, the energy shifted. I understand that my right hand (pictured) looks a bit strange (putting it mildly), but this nail tech didn't care that she was making it known how uncomfortable she was. Instead of just trying to work with what I have.. she spoke in a language I didn't understand (I honestly might consider learning it just for these instances) and LAUGHED. She made me feel AWFUL an