MAD Aveda Salon and Spa

I went in before Thanksgiving because the stylist said she could take me from dark brown to blonde without major damage. She dropped dye in my eye and dripped solution on my shirt that damaged it. She was able to get the color I wanted but I discovered when I got home major chunks of my hair were missing. There's no way she didn't notice and she didn't tell me during the appointment. She styled my hair back before I left the salon so I wouldn't know at the time. She also rushed me towards the end and didn't offer to trim me because she had another client after me. I knew there was a risk of some damage but I really feel tricked and stupid for paying that much money just to have to chop all my hair off right after that appointment. My hair is incredibly short now I lost almost all of it.

The lady was nice hair turned out good, but they quoted me 150 and then ended up being 230 for a haircut and single color. I was in shock. I've never paid that much for my hair, even with full highlights!! Plus, there was color all over my scalp. I had to scrub off myself. A little to over priced for me. So just beware.

This was the most traumatic salon experience I have ever had. I booked an appointment in early December for early January after a consultation with stylists Richard. I had bright red/copper hair and wanted to do a balayage with pink highlights and a dark root. They told me it would be no problem and to schedule the appointment. I put down the $100 deposit and waited for my appointment on 1/5. I got a call the day of my appointment and was informed my stylist was drunk and didn't show up for work. I still rescheduled as they already had my $100 deposit and was one of the only salon who claimed they could do pink hair. I went in for my rescheduled appointment tonight 1/18/22 and was informed when I showed up for my appointment by the owner David they couldn't do my hair pink and if I wanted to cancel the appointment I could. I had already been waiting over a month at this point only to find out they couldn't do what they promised and took a $100 deposit for. He then persuaded me to cho