Supercuts Sequoia

Jen Min Chen gave me a haircut and it was exactly the style I was looking for. She took her time in detailing the cut and asked my feedback several times as she proceeded. I would definitely recommend her to my friends. Service: Haircut

I came here to trim my front hair a little bit and this lady kept saying "Bangs cut". Despite saying no multiple times, she sat me down in a chair and chopped off my front hair super short without even confirming the length. I ran out of there crying. It was 3 weeks before my wedding. Never ever going back here again.

My hair was butchered today. I asked for a haircut, 2 inches off with some layers. Nothing fancy. My hair is now choppy, uneven, and there is zero transition between layers. I have random short chunks and random long chunks. I tried to be subtle in asking Jen Min Chen to "even it out" but she retorted that "cutting and cutting is not good for the hair." I didn't think it was worth it to fight because I do not have confidence that she could fix it anyway. I'm annoyed that I'm going to have to lose more of my limited personal time and pay another stylist to fix it elsewhere. She also insulted my hair, called it "coarse" trying to sell me some shampoo she claimed would soften it. This is something I've literally never heard before in my life.