Salon Creations

My stylist was very personable but unfortunately I did not get what I wanted. She was trying to accommodate me when asked to redo my hair but the time slots did not fit my schedule. The one star is not for Cynthia. The 1 star is for Sue, the manager. She wasn't professional at all and she closes the salon any time despite what it says on the window. I txt her and called her but she did not respond to me. I even went in personally to speak to her and when i told her that I had been trying to get a hold of her, all she said was, "Oh, yea?" With a attitude! When I explained to her what was going on, which she had been made aware by Cynthia, she did not apologize and she said that my hair needed more toner and that the color was naturally fading. Like what!? I told her that my hair shouldn't been fading within one week of having my hair done. I told her that my previous color is returning and my new color is fading. I asked to come back and have it redone. Sue said that she didn't even wa

I had the same issue as RB. Cynthia basically did what she wanted, to my hair, even though I had a very clear image of the colors I wanted. when i questioned her she would retort." I saw the picture ". Every thing I mentioned she would have negative responses too. When the extremely dark color, i never wanted and was panicing inside the darker it became, began burning my scalp, I called for her, as she had disappeared over 20 minutes. The nail tech had to search to find her. she returned silently and stood behind me as if she had never left. she was rude and insisted there was 20 min left of processing. i insisted the color be washed out. .the rest of the appt was more of the same. when she cut my hair. it was the most incredible site i have witnessed. Pulling a small bit ( not sectioned or evenly seperated) up to her neck level,and snipped at the very ends . The hair was not visible on the floor when she announced the cut was done. She charged me 185.00 then didnt have chang

Came here only once. Stylist kept complaining that I didn’t talk enough which made me super uncomfortable. Sorry but When I go to a salon and pay hundreds of dollars I’m trying to relax and enjoy myself, not be nagged at that I’m not entertaining you. . She also did not cut my hair correctly or color/highlight my hair the way I asked. Also ,please let your stylists know that smoking while waiting for hair to process is so gross. Having to smell stale cigarettes is super unprofessional. Thank goodness for the lock down. I was able to grow out my hair. Won’t be back