The Establishment Salon -

I went to this salon to get colorful highlights for my 10 year wedding anniversary. I went to Stefano who seems lovely but long story short I was not completely satisfied with the result. The receptionist told me after the appointment that I should pay and that the next day someone who be in touch. I wrote an email to the management and called the salon in the morning to follow up as I was pretty distressed having the event coming up in just a few days with hair I was not happy with By mid day no one had replied so I called again. I was polite and calm on the phone but the receptionist actually hung up on me. I’ve never actually encountered such rude behavior from a professional establishment. Especially after spending over $400 on the services rendered plus a lot of time I would expect that someone would at least speak to me about how to resolve this situation in a timely manner. Unfortunately I cannot recommend the salon. It’s really a double insult to walk away unsatisfied and also

I have been going to The Establishment for at least 10 yrs. It is an Aveda Salon so they are great w color! It has always been a good experience. They completely redesigned the studio during the pandemic, and it is so open and airy now. And the sinks are adjustable, so no more neck strain!!

Today I got the most life changing and most amazing haircut and blowout with hairstylist Evan. He's such a wonderful and talented hairstylist. I NEVER cut my hair, so I was nervous but I knew if I had to, I had to come see Evan as I trust him since I've worked with him before. My haircut is exactly what I wanted, I loved every suggestion he made and how communicative he is. He's an excellent professional and always great to talk to. I love my hair and my new look. I know I'll never get my hair cut by anyone else. Services: Blowouts, Haircut, Hairstyling