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Claudia did a great job!

I came in today just for a style! No cut and no dye. And I am so pleased with how it came out!! I came in with knotty hair from running around doing last minute shopping,and she made it look perfect. I have a Christmas photo shoot today and I'm definitely coming back again. I paid $85 and it took an hour to do my hair which honestly is awesome. Because I have so much hair, it usually takes a bit longer! The price is definitely worth it as well. I noticed they even used their own type of hair gel which doesn't look cheap!! I was welcomed with smiles and it was overall a really good experience. All I had to do was show a picture of what I wanted and she was on top of it! She even recommended to leave two strands of hair in front of my face and I love it!

Bad time management and it seems they prioritize walk-ins over appointments. I called to make a same-day appointment at 12p for a haircut. The girl on the phone was super friendly so I was excited to visit as a first time customer. I showed up a minute before 12 and they were busy. The stylists spoke Spanish to me and I don't speak Spanish, but it doesn't mean I don't understand some words and body language. They realized I don't speak Spanish and one woman said I will have to wait for a haircut. I said I had an appointment at 12 and they just looked at me like they didn't know how to help me or knew about the appointment I made. I saw them check the time. It's 12. From their body language, it looked like they knew they messed up. One woman said, "Sorry, she will help you after, okay?" suggesting I wait for the younger hair stylist cutting a child's hair. I was like okay, but then 10 min passed and so I decided to go elsewhere. As I'm walking to my car, I called again to advise them I