Lisa Nails & Facial

Lisa (the shop owner) book appointments HOWEVER, she doesn't honor them when you show up at your appointment time possibly because she NEVER writes down the time or name of the person making the appointment! I've seen her answer phones, give appointment times but never write them down. How can she possibly remember who's coming and at what time, and not over book?!. Which is exactly what happened to me today. This isn't the first time either. I called her at 2pm and made an appointment for 5:30 the same day. After work when i arrived at 5:27 she tells me she's really busy and will be with me in a few minutes after she's done with a wax. Well a few minutes turns into 15 min after which time she says okay im almost finished then she goes to sit and starts working on another ladies pedi. 5 min later she tries to persuade me to let another manicurist do my nails saying, "umm honey can you let the new girl do your nails....she really really good". I was a little hesitant but said okay si

Walked in and I asked for mani and pedi. A lady walked in after me and had started on her first. They do a very poor job with gel nails. They need to pay attention to customer needs. I wanted the same color on my feet and hand and hey were clearly not the same. Plus they do not know how to gel. I will never come back here.

My 2nd maybe 3rd time here. The 2 previous times were sufficient yet this time was different. Maybe they were anxious to leave? As I arrived 1 hour before closing..The manicure was done rushed,sloppy. I had to point out to her to clean the polish on my skin...Lady initially ask if I'd like a gel.i declined as gel manicure weakens my nails. I told her a regular one. It's pretty obvious they stock up heavily in gel polish yet have a pitiful stock of regular- old,unknown brand of polish... she does my mani, mentioned more than once my nails are short. Yeah, I like them short,I have very long piano length fingers,I no longer do dragon lady nails. That annoyed me. Once she paints I immediately notice red polish is OLD,clumpy... I ask if she had a fresh bottle as this polish is old. I suggested she add something to make it easier to apply. She mumbled something and sarcastically says if you're the expert. I said no, I'm not on nails but I know an old polish when I see one. I didn't like