Ulta Beauty

Angie did an amazing job! My eyebrows have never looked better!!!! Definitely will be my go to for brows! Thank you!!!

I’ve visited this store twice when I’ve come in from Michigan and I’m shocked to say I’ve had the same experience both times. When I walked in the 3 people up front literally just stared at me like I didn’t belong there. Then started talking to each other again. Walked around until I thought I had what I needed but even when I tried asking for help I was ignored. This is why I go to Sephora. Ulta customer service is absolute trash in store.

My first time coming into the store, the gentleman at the front was nice and inviting. He knew where the specific product was that I was looking for. I go to look at the brand of lotion that I asked for and there was an open bottle of lotion that was already almost half gone. I assumed it was a sample. I smelled it and tried some. We were not in the store more than five minutes, an associate comes up to me and tells me we are not allowed to open the bottles to smell or touch. I explained that the bottle was already opened and a lot was gone so I assumed it was a tester. She just walks off leaving the bottle there. As a customer when I buy a product, I want to check it out and there are signs that say the products are for display only and not to be touched. So are we supposed to have an associate special order or what? I want to inspect an item that I am paying for. This was my first and very last visit. We left right after. I’ll buy somewhere else.