Imagen Salon & Day Spa

Salon is beautiful and service from people checking you in is great. Debbie who did my my pedicure was TERRIBLE. Didn’t massage my calves and said she was worried about blood clots….I’m like what??? Spent maybe a minute massaging each foot. I politely asked for more pressure and she said sorry that’s the best I can do. I asked about getting sugar scrub and she said that’s an add on and I said I’d like to consider it and she just said oh your legs are fine and never gave me the option to get it. It seemed like she wanted to exert the least effort possible in doing the pedicure. If she doesn’t have enough hand strength or energy to do a proper pedi massage she should only do hands in future. So disappointing. As I checked out the girl at the desk was super nice and didn’t want to charge me which I greatly appreciated. I said no, I am walking out with my toes cleaned up and new polish so I should pay, so she ultimately discounted my pedi which was more than fair. It’s why I gave

Update:: Ethyn and Justina were wonderful with haircuts for myself and my daughter. I would highly recommend them and will likely go back to see them. I'm very disappointed. I had a spa day scheduled for massage and haircut and color. Had it booked like 6 weeks in advance and they had to cancel. I get it... emergencies happen. But they never tried to call and reschedule. I got one call that they had to cancel and they had no one to replace so they couldn't reschedule but they shouldn't have canceled both appointments. They should've only canceled the massage. They assumed if I wasn't coming in for both appointments that I wouldn't want either. I am so frustrated it makes me cautious to return. It's so hard to schedule between work and family responsibilities. I really like this salon but this situation was poorly handled.

My hair stylist,Lori, is fabulous and great at what she does particularly with relaxing my kinky and thick African hair. She is extremely pleasant and has a great sense of humor. Everyone at Imagen is very friendly and welcoming. 5-star service!!! Love it!!!